Passionate about our products & animals.
According to information and guidance available from the W.H.O and medical experts, the risk of catching the virus that causes COVID-19 by touching cardboard or other shipping containers is low. Our products are produced and packaged under stringent quality control and safety procedures, with standard comprehensive hygiene and cleaning protocols in place across our manufacturing and distribution channels. Our websites remain open and we remain committed to health, safety, and support for our communities, online and off, as we navigate through this unprecedented time together.
Orders must be placed by 11am PST to start processing the same day. Processing time typically process within 2 business days (Monday - Saturday). During sales, shipping may take longer - but be patient, the reward is worth the wait!
Delivery times are based on orders placed between Monday-Saturday (excluding holiday weekends). TooFaced.com offer FREE STANDARD SHIPPING on all U.S. Orders $50 and over (excluding taxes and discounts). Too Faced ships within the continental United States including Hawaii and Alaska.
Too Faced Cosmetics shall not be liable for any lost, stolen or damaged packages or for any delay caused by act or default of the shipping carrier. Too Faced is responsible for orders until they leave our warehouse facility only. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.
*Shipping costs will be calculated based on order total.
All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Shipping Time Frames:
|Shipping Method||SHIPPING TIME FRAME|
|Standard||3-5 business days|
|2nd Day||2 business days|
|Overnight||1 business day|
TooFaced.com offers FREE STANDARD SHIPPING on all U.S. Orders $50 and over (excluding taxes and discounts). Orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. Most 2nd day and Overnight orders placed by 12PM PST will be processed and shipped the same day, depending on product availability. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. During sales, shipping may take longer - but be patient, the reward is worth the wait!
Too Faced ships within the continental United States including Hawaii and Alaska. Orders shipped to P.O. Boxes are delivered within 6-14 business days. APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order's ship date. Some locations in Alaska and Hawaii may take up to 14 business days. We do not ship to freight forwarders. Too Faced Cosmetics shall not be liable for any lost, stolen or damaged packages or for any delay caused by act or default of the shipping carrier. Too Faced is responsible for orders until they leave our warehouse facility only. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.
About International Delivery
We always calculate a fully delivered price so you will never have to pay any additional charges when your order arrives. Almost every product on toofaced.com is now available for International Delivery to the four countries and regions around the world, details below:
|CANADA||Standard||CA $12.00||8-12 business days|
|Express||CA $18.50||6-7 business days|
|MEXICO||Standard||Mex $300.00||9-13 business days|
|Express||Mex $350.00||6-7 business days|
|UNITED KINGDOM||Standard||£12.00||9-11 business days|
|Express||£13.50||6-7 business days|
|IRELAND||Standard||€13.50||9-11 business days|
|Express||€18.50||6-7 business days|
Track My Order
Once you’ve placed your order, we will send you a series of emails. The first is an Order Confirmation email, which will contain all your order details. The second will let you know when your order has been sent for delivery. After you receive the second mail, you can track your order, using your order tracking number, by following this link: TRACK MY ORDER
- Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.
- Orders with Overnight or 2nd Day Service will be shipped the same day if placed by 12:00 PM PST.
- Orders with Overnight or 2nd Day Service require a signature upon delivery.
- Orders destined for US Territories, P.O. Boxes or APO/FPO/DPO locations are not eligible for Overnight or 2nd Day Service.
Some items sold by Too Faced require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Too Faced, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.
- Most items may be shipped to a P.O. Box or Military APO/FPO addresses, but some restrictions apply.
- Priority shipping methods (Overnight or 2nd Day Service) are not available for orders being sent to P.O. Boxes or Military APO/FPO/DPO addresses.
1. Enter APO, FPO or DPO in the CITY field
2. Select AE for Armed Forces Europe, Middle East, Africa or Canada; Select AA for Armed Forces Americas; Select AP for Armed Forces Pacific - in the STATE field.
3. COUNTRY field should remain UNITED STATES, regardless of where the recipient is stationed.
- Most items may be shipped to Alaska, Hawaii and the U.S. Territories*, but some restrictions apply. See shipping rules and restrictions.
- Priority shipping methods (Overnight or 2nd Day service) are not available for certain locations in Alaska and Hawaii and the U.S. Territories. If you have any questions concerning the shipment of your order, please contact us via email or call us at 1-855-TOO-FACED.
*We regret we are unable to ship to Palau
Email our Customer Service at email@example.com or call us Toll Free: (855) TOO-FACED