Passionate about our products & animals.
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Why would you want to?! Too Faced fans receive all kinds of perks and special gifts. But if you must, just click the “Unsubscribe” link at the bottom of any email.
Orders typically process within 2 business days (Monday-Friday) and transit time is typically 5-7 days. Please note: Selecting an upgraded shipping option will not decrease the time it takes to process orders, it only speeds up shipping. During sales, shipping may take longer.
It’s simple! Create an account and log in to see the status of your order. You can even see past orders and easily re-order the products you already love.
No. Too Faced products are paraben free.
Too Faced is happy to accept returns on all merchandise within 30 days of purchase. Unfortunately and without exception, Too Faced cannot accept returns on used or damaged merchandise. For additional information, please see our return policy. Sorry, shipping and handling fees are not refundable on returns. Returns are available on products purchased on TooFaced.com. For purchases at all other retailers, including ULTA Beauty, Sephora, Macys, and Sephora Inside JC Penney, please see specific retailer return policies.
All returns should be sent to:
TOO FACED COSMETICS, ATTN: WEB RETURNS
18231 McDURMOTT West, Suite 100
IRVINE, CA 92614
When returning products to Too Faced, please secure a tracking number for your shipment to ensure safe delivery.
To view our shipping costs, visit our Shipping Info page.
Whooops! We're happy to fix this – contact Customer Service to start the process by calling 855-Too-Faced or send an email to: firstname.lastname@example.org.
Absolutely! We take your trust seriously and understand how important it is to know you’re shopping in a safe environment. When shopping on TooFaced.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced customer security technique available on the Web.
Lucky you! To use your coupon code, load your shopping cart and begin the check-out process. There will be a field to enter your code at the start of the process. Please note that only one promotion code can be entered per order on TooFaced.com and supplies of all free gift offers are limited. No substitutes are allowed for free gift or free sample offers; quantities are limited. Codes cannot be used on orders already placed. For more details on specific promotions please visit our Offers Page for full details and exclusions.
We accept VISA, Mastercard, and American Express credit cards. Gift cards are also an acceptable form of payment. At this time, we do not accept credit cards from international banks – sorry for the inconvenience!
Currently, we can ship to customers in the United States, Canada, Mexico, UK & Ireland. We also ship to AFO/FPO addresses
Our Tutti Frutti Collection is now available in the UK exclusively at Boots and Too Faced Stores.
When you check out, you will see an option to add a free sample to your order. We encourage you to try new products that you haven't tried before! During promotional periods, we sometimes offer bonus samples with orders.
You can review the status of your order by going to My Account at the top of the page and selecting Sign In where you can sign into your account to view your order status and history. You can also click the link on your order confirmation email.
Once you complete your order, a confirmation email will be sent to the email address associated with your account. Please note: If you’re paying with PayPal, it will be sent to the email address associated with your PayPal account which may be different. You may also review your order by clicking Track Order under the My Account tab at the top of the page.
If you need to make any changes to your order, please call us immediately after making your purchase at 855-Too-Faced. Once your order has been processed, we are unable to modify the contents or cancel your order. We apologize for any inconvenience and will do our best to help!