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We're open and accepting orders! The health and well-being of our customers, employees and community is of the utmost importance to us. Due to modified operations put in place to help protect those working at the distribution centers and possible delays with our shipping carriers, you can expect a delay in receiving your order. Delivery is expected within 4-10 business days of order placement. We apologize for any inconvenience and appreciate your understanding. We are committed to delivering your orders as soon as possible!
NOTICE: We are unable to offer expedited shipping at this time. We apologize for this temporary inconvenience.
It’s simple! Create an account and log in to see the status of your order. You can even see past orders and easily re-order the products you already love.
No. Too Faced products are paraben free.
NOTICE: We have modified our return and exchanges processes. Please contact our Customer Care team at 855-TOO-FACED or email@example.com for assistance. Our Online Customer Service Team will be happy to assist you for eligible returns, with return instructions and the return shipping address. If you received the item as a gift or wish to exchange it for another item, directions will be provided. We're sorry; return shipping fees are not refundable. Only products purchased on toofaced.com may be returned. For purchases at all other retailers, including ULTA Beauty, Sephora, Macys, and Sephora Inside JC Penney, please see specific retailer return policies. When returning products to Too Faced, please secure a tracking number for your shipment to ensure safe delivery.
All returns should be sent to:
7603 Trade Port Drive
Louisville, KY 40258
Whooops! We're happy to fix this – contact Customer Service to start the process by calling 855-Too-Faced or send an email to: firstname.lastname@example.org.
Absolutely! We take your trust seriously and understand how important it is to know you’re shopping in a safe environment. When shopping on TooFaced.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced customer security technique available on the Web.
Lucky you! To use your coupon code, load your shopping cart and begin the check-out process. There will be a field to enter your code at the start of the process. Please note that only one promotion code can be entered per order on TooFaced.com and supplies of all free gift offers are limited. No substitutes are allowed for free gift or free sample offers; quantities are limited. Codes cannot be used on orders already placed. For more details on specific promotions please visit our Offers Page for full details and exclusions.
We accept VISA, Mastercard, Discover, and American Express credit cards.
Currently, we can ship to customers in the United States, Canada, Mexico, UK & Ireland. We also ship to AFO/FPO addresses
Our Tutti Frutti Collection is now available in the UK exclusively at Boots and Too Faced Stores.
When you check out, you will see an option to add a free sample to your order. We encourage you to try new products that you haven't tried before! During promotional periods, we sometimes offer bonus samples with orders.
You can review the status of your order by going to My Account at the top of the page and selecting Sign In where you can sign into your account to view your order status and history. You can also click the link on your order confirmation email.
Please note: Orders placed with Afterpay will be charged at the time of order placement. Orders placed with other payment methods will be charged at the time the order ships.
Once you complete your order, a confirmation email will be sent to the email address associated with your account. Please note: If you’re paying with PayPal, it will be sent to the email address associated with your PayPal account which may be different. You may also review your order by clicking Track Order under the My Account tab at the top of the page.
If you need to make any changes to your order, please call us immediately after making your purchase at 855-Too-Faced. Once your order has been processed, we are unable to modify the contents or cancel your order. We apologize for any inconvenience and will do our best to help!